Remote Luxury Travel Experience Specialist

Manatal; Torreón; Remote; MXN 180,000 - 320,000; Full time

Benefits offered by this job

Fully remote position

Travel-related perks

Industry discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxury travel experiences. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

The position focuses on delivering professional client experiences from home, with opportunities to work closely with clients and maintain meticulous records using digital tools and booking platforms.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Interpersonal skills

Independent work

Organization

Travel knowledge

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxury travel experiences. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

The position focuses on delivering professional client experiences from home, with opportunities to work closely with clients and maintain meticulous records using digital tools and booking platforms.