Remote Luxury Travel Experience Specialist

Manatal; Monterrey; Remote; MXN 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote

Career development

Travel discounts

Team culture training

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxurious travel experiences. This fully remote role emphasizes high-quality service, personalized assistance, and seamless coordination before, during, and after trips.

Work from home with strong communication, organization, and a passion for travel. You’ll help clients with reservations, itineraries, and special accommodations while maintaining excellent records and using

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Interpersonal skills

Customer service

Tools

Booking platforms

Communication software

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxurious travel experiences. This fully remote role emphasizes high-quality service, personalized assistance, and seamless coordination before, during, and after trips.

Work from home with strong communication, organization, and a passion for travel. You’ll help clients with reservations, itineraries, and special accommodations while maintaining excellent records and using