Remote Luxury Travel Experience Specialist

Manatal; San Luis Potosí; Remote; MXN 201,000 - 257,000; Full time

Benefits offered by this job

Fully remote

Career development

Travel discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxury travel experiences. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will work from home, delivering professional assistance, detailed itineraries, and attentive follow-up to ensure client satisfaction. Strong communication and travel knowledge are essential for success.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related fields preferred.
• Ability to work independently in a remote environment.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Customer service

Remote work

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support clients in planning and managing luxury travel experiences. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination before, during, and after trips.

You will work from home, delivering professional assistance, detailed itineraries, and attentive follow-up to ensure client satisfaction. Strong communication and travel knowledge are essential for success.