Remote Luxury Travel Experience Specialist

Manatal; Santiago de Querétaro; Remote; MXN 201,000 - 335,000; Full time

Benefits offered by this job

Fully remote work

Travel-related discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage high-end itineraries remotely. You will collaborate with clients to tailor trips, handle reservations, and ensure flawless service from initial inquiry to post-trip follow-up.

This fully remote role requires strong communication, organization, and comfort with digital booking tools. You’ll work from home, delivering personalized support and coordinating with partners to exceed

Qualifications

• Customer service experience in travel, hospitality, or related field preferred.
• Ability to work independently in a remote environment.
• Excellent written and spoken communication.

Responsibilities

• Provide responsive customer support via phone, email, and messaging.
• Assist clients with leisure and luxury travel reservations and itineraries.
• Communicate travel details, requirements, and guidelines clearly.
• Monitor bookings for accuracy and confirm client satisfaction.
• Resolve questions or concerns with a solutions-focused approach.
• Maintain organized records and update internal systems.

Skills

Communication skills

Interpersonal skills

Remote work ability

Attention to detail

Travel knowledge

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage high-end itineraries remotely. You will collaborate with clients to tailor trips, handle reservations, and ensure flawless service from initial inquiry to post-trip follow-up.

This fully remote role requires strong communication, organization, and comfort with digital booking tools. You’ll work from home, delivering personalized support and coordinating with partners to exceed