Remote Logistics Coordinator: Global Shipments & Ops

HireHawk Inc.; México; A distancia; MXN 192.000 - 230.000; Jornada completa

Descripción de la vacante

HireHawk Inc. is hiring a Logistics Coordinator for a remote, US/Canada-facing operations team. You will manage domestic and international shipments, coordinate with carriers, review documentation, and keep stakeholders updated to ensure on-time delivery.

The role emphasizes strong written English, meticulous record-keeping, and adherence to SOPs. Previous B2B logistics experience and exposure to Latin American markets are a plus, with a fully remote schedule.

Formación

• Fluent written English with strong professional email communication skills
• Strong attention to detail and experience following structured processes and SOPs

Responsabilidades

• Coordinate domestic and international shipments with carriers, freight forwarders, warehouses, and other logistics providers
• Track shipments from dispatch through final delivery and proactively flag delays, exceptions, or missed delivery milestones
• Keep suppliers, warehouses, drivers, customers, and internal teams updated with clear and timely shipment communications
• Prepare, review, and validate shipping documents including bills of lading, packing lists, commercial invoices, and customs documentation
• Identify and escalate discrepancies involving weights, quantities, shipping records, documentation, or delivery details
• Coordinate final-mile delivery requirements and help resolve issues that could prevent successful customer delivery
• Receive, review, process, and report on product quality claims and shipment-related discrepancies
• Manage inventory transfers and warehouse logistics while maintaining accurate movement records
• Enter customer orders and maintain order information in the company’s Order Management and ERP systems
• Prepare recurring and ad hoc logistics, order, claims, and shipment reports for the Operations team

Conocimientos

Email communication

Attention to detail

Process adherence

Herramientas

ERP systems

MS Excel

Descripción del empleo

HireHawk Inc. is hiring a Logistics Coordinator for a remote, US/Canada-facing operations team. You will manage domestic and international shipments, coordinate with carriers, review documentation, and keep stakeholders updated to ensure on-time delivery.

The role emphasizes strong written English, meticulous record-keeping, and adherence to SOPs. Previous B2B logistics experience and exposure to Latin American markets are a plus, with a fully remote schedule.