Remote Lead Gen Pro - Outbound Calls, US ET

Royal York Property Management, inc.; Ciudad de México; Hybrid; MXN 539,000 - 674,000; Full time

Job summary

Royal York Property Management is hiring Lead Generation Representatives to speak with residential property owners about its rental-guarantee program. The program costs CAD 100 per month.

If a covered tenant defaults on rent, the program is designed to provide the owner with an amount equal to the property’s monthly rent, subject to the program’s terms, approval requirements, and claim conditions. You will contact owner leads through an automatic dialer, qualify opportunities, and arrange live

Qualifications

• 3+ years in lead generation or outbound calling.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience working toward lead, call, transfer, appointment, conversion, or sales targets.
• Clear and professional spoken English.
• Ability to remain calm with skeptical, impatient, or difficult property owners.
• Strong listening skills and the ability to adjust your response.
• Accurate CRM, call-note, and disposition habits.
• The ability to receive coaching and apply feedback quickly.
• Full-time availability during U.S. Eastern Time business hours.

Responsibilities

• Contact property owners through a high-volume automatic dialer.
• Gain the owner’s attention within the first few seconds.
• Explain the purpose of the call clearly and professionally.
• Ask questions about the owner and their rental property.
• Confirm the number of rental properties and occupancy status.
• Respond to objections involving cost, need, timing, trust, or existing tenants.
• Explain the potential value of protecting monthly rental income.
• Ask qualified owners to speak with a Royal York sales representative.
• Complete warm and live transfers.
• Record accurate call notes, outcomes, and dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Meet hourly and daily lead and transfer targets.

Skills

Lead generation

Outbound calling

Appointment setting

Telesales

Call-centre

Customer service

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management is hiring Lead Generation Representatives to speak with residential property owners about its rental-guarantee program. The program costs CAD 100 per month.

If a covered tenant defaults on rent, the program is designed to provide the owner with an amount equal to the property’s monthly rent, subject to the program’s terms, approval requirements, and claim conditions. You will contact owner leads through an automatic dialer, qualify opportunities, and arrange live