Remote Hospitality Reservations Concierge

Elevatecareersnetwork; Región Centro; Remote; MXN 201,000 - 301,000; Full time

Benefits offered by this job

Onboarding training

Continuing education

Online systems access

Collaborative team environment

Job summary

Elevatecareersnetwork seeks a Hospitality Reservations Specialist to help clients research, coordinate, and manage reservation requests in a remote setting from Guadalajara, Jalisco, Mexico. You will deliver professional service and ensure client preferences are accurately reflected.

Onboarding and ongoing training are provided, with opportunities to learn web-based reservation systems and grow in hospitality services within a collaborative team environment.

Qualifications

• Strong communication and customer-service skills.
• Excellent attention to detail and organizational abilities.
• Comfortable researching information online.
• Able to learn web-based systems and platforms.
• Professional, dependable, and strong follow-up and problem-solving.
• Experience in hospitality, reservations, or customer service helpful but not required.

Responsibilities

• Assist clients with reservation inquiries and requests.
• Research accommodations, services, and available options.
• Coordinate reservation details based on client preferences.
• Review confirmations for accuracy and keep client records organized.
• Communicate reservation updates and handle modifications.
• Track outstanding requests and follow up appropriately.
• Communicate with hospitality and service providers.
• Help resolve reservation-related questions while maintaining professional service.

Skills

Communication

Customer service

Attention to detail

Organizational skills

Multitasking

Online research

Web-based systems

Dependable

Follow-up

Problem-solving

Job description

Elevatecareersnetwork seeks a Hospitality Reservations Specialist to help clients research, coordinate, and manage reservation requests in a remote setting from Guadalajara, Jalisco, Mexico. You will deliver professional service and ensure client preferences are accurately reflected.

Onboarding and ongoing training are provided, with opportunities to learn web-based reservation systems and grow in hospitality services within a collaborative team environment.