Remote Global Logistics Coordinator (Bilingual)

C.H. Robinson; Monterrey; Remote; MXN 180,000 - 360,000; Full time

Benefits offered by this job

Life and medical insurance

Wealth Accumulation Plan

Employee Stock Purchase Plan

Fortune 500 company

Job summary

C.H. Robinson is seeking a Global Forwarding Coordinator in Monterrey to support the Tesla account and other major customers. You will coordinate international shipments across air, ocean, and land, ensure strong customer service, and manage shipment follow-up from our remote workspace.

You will interact with carriers, suppliers, warehouses, and brokers to resolve issues, maintain records, and provide high visibility on shipments. Fluency in English and Spanish is required.

Qualifications

• Required: High school diploma or GED.
• Fluent in Spanish and English (written and verbal).
• Preferred: Minimum 2 years of previous working experience.
• Proficient in Microsoft Office Suite of programs.
• Ability to work in a fast-paced and deadline-driven office environment.
• Excellent verbal & written communication skills and phone etiquette.
• Ability to multi-task, prioritize, and manage time effectively.
• Attention to detail and accuracy.
• Values a diverse and inclusive work environment.

Responsibilities

• Understand the processes involved in international shipping from purchase order to delivery of cargo at ultimate destination
• Assist GF personnel and other third parties with inquiries and problem resolution
• Generate, file, and maintain up-to-date and accurate customer records, reports, shipment documentation
• Provide tracking and tracing services for customer shipments
• Provide support and backup for the delivery and turnovers
• Perform load-audits
• Provide reporting and documentation collection support to global forwarding personnel and ensure customer data integrity
• Ensure adherence to customer SOPs, government agency regulations, and C.H. Robinson company standards
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Skills

Fluent in Spanish and English

Communication skills

Time management

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

C.H. Robinson is seeking a Global Forwarding Coordinator in Monterrey to support the Tesla account and other major customers. You will coordinate international shipments across air, ocean, and land, ensure strong customer service, and manage shipment follow-up from our remote workspace.

You will interact with carriers, suppliers, warehouses, and brokers to resolve issues, maintain records, and provide high visibility on shipments. Fluency in English and Spanish is required.