Remote Global Forwarding Coordinator

C.H. Robinson; San Pedro Garza García; Remote; MXN 223,000 - 357,000; Full time

Benefits offered by this job

Remote work

Fortune 500 company

Job summary

C.H. Robinson in Monterrey is seeking a Global Forwarding Coordinator to support the Tesla account and other key customers. You will coordinate shipments across air, ocean, and land while delivering outstanding service and precise execution.

You will manage shipment follow-up, keep records, communicate with customers, carriers, brokers, and help resolve operational challenges such as delays and high volumes. This is a fully remote role with flexible collaboration tools.

Qualifications

• High school diploma or GED required.
• Fluent in Spanish and English (written and verbal).

Responsibilities

• Understand the processes involved in international shipping from PO to delivery of cargo at ultimate destination.
• Assist GF personnel and other third parties with inquiries and problem resolution.
• Generate, file, and maintain up-to-date and accurate customer records, reports, shipment documentation, etc.
• Provide tracking and tracing services for customer shipments.
• Provide support and backup for the delivery and turnovers.
• Perform load-audits.
• Provide reporting and documentation collection support to global forwarding personnel and ensure customer data integrity.
• Ensure adherence to customer SOPs, government agency regulations, and C.H. Robinson company standards.
• Other duties or responsibilities as assigned according to the team and/or country specific requirements.

Skills

Bilingual Spanish/English

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

C.H. Robinson in Monterrey is seeking a Global Forwarding Coordinator to support the Tesla account and other key customers. You will coordinate shipments across air, ocean, and land while delivering outstanding service and precise execution.

You will manage shipment follow-up, keep records, communicate with customers, carriers, brokers, and help resolve operational challenges such as delays and high volumes. This is a fully remote role with flexible collaboration tools.