Remote Global Design Operations & Transformation Lead

GPC; México; Remote; MXN 900,000 - 1,500,000; Full time

Job summary

Greenpark is a global digital agency specializing in omnichannel search and social. We seek a Design Operations & Transformation Lead to govern content design standards across studios and markets, driving innovation in AI-enabled workflows and advanced tooling.

You will embed within a pharma client team, partnering with GBS, Commercial, and Omnichannel Excellence to accelerate impact at scale and elevate content quality across global programs.

Qualifications

• Leading design systems and standards in complex environments.
• Experience with regulated/pharma contexts is a plus.
• Proven ability to drive adoption of new tooling across studios.

Responsibilities

• Set global design standards and governance for omnichannel content.
• Architect scalable workstreams across global and local studios.
• Define roles, SLAs, and processes for efficient design workflows.
• Lead AI-enabled design pilots focusing on quality and compliance.
• Coach teams on non-destructive workflows and advanced techniques.
• Collaborate with GBS, Commercial, and Omnichannel Excellence to align priorities.
• Define KPIs for design quality, cycle time, and localization speed.

Skills

Design leadership

Design systems

Omnichannel content

AI workflows

3D/AR tooling

Education

Bachelor's or Master’s in Design / HCI

Tools

Blender

Cinema 4D

Unity/Unreal

AR frameworks

Job description

Greenpark is a global digital agency specializing in omnichannel search and social. We seek a Design Operations & Transformation Lead to govern content design standards across studios and markets, driving innovation in AI-enabled workflows and advanced tooling.

You will embed within a pharma client team, partnering with GBS, Commercial, and Omnichannel Excellence to accelerate impact at scale and elevate content quality across global programs.