Remote Global Community Strategy & Operations Consultant

SupportYourApp; México; À distance; MXN 371 000 - 700 000; Plein temps

Avantages offerts par ce poste

Fixed schedule

Remote work

USD compensation

Rewards program

Résumé du poste

SupportYourApp is seeking a Community Strategy & Operations Consultant to join our global team from Mexico City. You will source, contact and activate creators, monitor performance, coordinate projects, and resolve operations issues to keep campaigns on track.

Fluent Spanish and English at C1, plus solid project management and advanced Google Sheets skills, are required. This fully remote role offers USD compensation and a fixed schedule aligned to GMT+2, with strong growth potential and

Qualifications

• Native Spanish with excellent English at C1 level.
• Strong project management experience.
• Proficient in Google Sheets with filters and pivot tables.

Responsabilités

• Source, contact and activate creators for projects and missions.
• Monitor creator performance and provide feedback.
• Coordinate projects and workflows to ensure on-time deliverables.
• Handle operational issues and escalations by investigating and driving them to resolution.
• Collaborate with cross-functional teams to ensure effective operations.
• Identify and address issues to keep projects running smoothly.
• Investigate fraud and risk cases when needed.
• Track KPIs using Google Sheets and internal tools.
• Identify recurring issues and contribute to process improvements.

Connaissances

Native Spanish

English (C1)

Project management

Google Sheets

Data analysis

Organization

Communication skills

Description du poste

SupportYourApp is seeking a Community Strategy & Operations Consultant to join our global team from Mexico City. You will source, contact and activate creators, monitor performance, coordinate projects, and resolve operations issues to keep campaigns on track.

Fluent Spanish and English at C1, plus solid project management and advanced Google Sheets skills, are required. This fully remote role offers USD compensation and a fixed schedule aligned to GMT+2, with strong growth potential and