Remote Executive Assistant & Business Ops Lead

Tidal; Xico; Remote; MXN 520,000 - 562,000; Full time

Job summary

Tidal is seeking a proactive Executive Assistant & Business Operations Manager to support its leadership team in a remote, independent contractor capacity. The role blends executive support, project coordination, and daily operations using Asana to drive priorities and accountability.

Ideal candidates bring 3+ years in executive support or Chief of Staff roles, strong Asana skills, and experience with ecommerce or consumer brands. Collaboration with US leadership is essential.

Qualifications

• At least 3 years of relevant experience in executive assistance or cross-functional operations.
• Proven experience supporting senior leaders and coordinating across multiple departments.
• Intermediate to advanced Asana proficiency with independent task, workflow, and deadline management.
• Strong experience in project coordination, process documentation, and SOP development.
• Excellent English communication skills (C1/C2) with confidence interacting with US leadership.
• Experience supporting eCommerce, DTC, wholesale, or consumer brands preferred.

Responsibilities

• Executive & Leadership Support: partner with leadership to organize priorities, meetings, and follow-up on commitments.
• Asana & Workflow Management: maintain and improve projects, tasks, deadlines, and dependencies.
• Cross-Functional Coordination: work across sales, finance, operations to align teams.
• Project & Task Execution: coordinate initiatives from planning through completion with clear owners.
• Meeting & Follow-Up Management: prepare agendas, document decisions, assign actions.
• Process Improvement: identify gaps and propose practical improvements.
• Documentation & Reporting: update SOPs and provide progress updates for leadership.
• Operational Accountability: flag delays and escalate issues when needed.

Skills

Executive support

Chief of Staff

Cross-functional coordination

Asana proficiency

English communication

Tools

Google Workspace

Slack

Microsoft Excel

Notion

ClickUp

Monday.com

Job description

Tidal is seeking a proactive Executive Assistant & Business Operations Manager to support its leadership team in a remote, independent contractor capacity. The role blends executive support, project coordination, and daily operations using Asana to drive priorities and accountability.

Ideal candidates bring 3+ years in executive support or Chief of Staff roles, strong Asana skills, and experience with ecommerce or consumer brands. Collaboration with US leadership is essential.