Remote Ops & Logistics Lead (Procurement, Shopify, Claude)

Tidal; Ciudad de México; A distancia; MXN 371.000 - 515.000; Jornada completa

Descripción de la vacante

Tidal is seeking a proactive Operations & Logistics Manager to own daily procurement, inventory, and logistics for a growing DTC wellness brand. You will coordinate with suppliers, packaging partners, freight providers, and the 3PL, while taking over Claude workflows to support operations.

Strong English, reliable communication, and vendor accountability are essential as you drive delivery plans and maintain operational excellence in a remote, independent contractor role.

Formación

• 3+ years in operations, procurement, logistics in ecommerce or consumer goods.
• Experience managing suppliers, packaging partners, freight providers, and 3PLs.
• Strong inventory and replenishment skills and coordinating supply around demand and promotions.
• Hands-on Shopify experience affecting checkout, availability, or fulfillment.
• Proficient with Claude in workflows and daily operations.

Responsabilidades

• Own procurement and supplier execution from PO through receipt at 3PL.
• Hold vendors to deadlines and drive corrective actions.
• Maintain inventory availability and align deliveries with launches and promotions.
• Coordinate freight bookings, docs, tracking, and 3PL performance.
• Manage Shopify settings and subscription configurations affecting checkout.
• Oversee Claude-powered operations and validate outputs.
• Track inventory, PO, delivery timelines, and costs.
• Communicate issues promptly and escalate risks.
• Maintain SOPs and ensure tasks are completed without reminders.

Conocimientos

Procurement

Logistics

Inventory management

Supplier management

Shopify

Claude

3PL

Excel/Google Sheets

English (C1–C2)

Vendor negotiations

Herramientas

Claude

Shopify

Sheets/Excel

3PL platforms

Asana / Monday.com / Notion

Descripción del empleo

Tidal is seeking a proactive Operations & Logistics Manager to own daily procurement, inventory, and logistics for a growing DTC wellness brand. You will coordinate with suppliers, packaging partners, freight providers, and the 3PL, while taking over Claude workflows to support operations.

Strong English, reliable communication, and vendor accountability are essential as you drive delivery plans and maintain operational excellence in a remote, independent contractor role.