Remote Operations & Fulfillment Lead

Tidal; México; Remote; MXN 533,000 - 721,000; Full time

Job summary

Tidal is hiring an Operations & Fulfillment Manager to own day-to-day execution across fulfillment, logistics, supply chain, and Amazon operations while supporting strategic initiatives and process improvements. Working closely with an AI-native team led by former management consultants, you will keep priorities moving and resolve issues with strong ownership and follow-through.

This role suits an early-career consultant or analytical generalist; training and coaching will be provided, and prior

Qualifications

• Analytical thinker with strong problem-solving skills and ability to turn ambiguous requests into practical action plans (≤140 chars).
• Excellent written and spoken English with clear communication across teams and external partners (≤140 chars).
• Experience in management consulting, strategy and operations is highly valued (≤140 chars).

Responsibilities

• Own operational execution and project coordination across fulfillment and logistics (≤140 chars).
• Coordinate fulfillment with 3PLs, monitor inventory, and improve accuracy and delivery reliability (≤140 chars).
• Support supplier management, product development coordination, and vendor compliance (≤140 chars).
• Learn and manage Amazon channel workflows and coordinate issue resolution (≤140 chars).
• Support strategic analysis and actionable recommendations with leadership teams (≤140 chars).
• Improve processes via documentation and AI to reduce manual work and improve data quality (≤140 chars).

Skills

Analytical thinking

English proficiency

Tools

Excel/Sheets

AI tools

Project management platforms

Job description

Tidal is hiring an Operations & Fulfillment Manager to own day-to-day execution across fulfillment, logistics, supply chain, and Amazon operations while supporting strategic initiatives and process improvements. Working closely with an AI-native team led by former management consultants, you will keep priorities moving and resolve issues with strong ownership and follow-through.

This role suits an early-career consultant or analytical generalist; training and coaching will be provided, and prior