Remote Engagement Delivery Lead - Customer Success

Salesforce, Inc.; México; Remote; MXN 900,000 - 1,300,000; Full time

Job summary

Salesforce, Inc. is seeking an Engagement Delivery Manager to lead Salesforce implementations and drive successful customer outcomes. You will manage project teams, govern delivery, and ensure scope, timelines, and budget are met while maintaining strong client relationships.

This remote-friendly role in Mexico requires 5+ years in professional services or PM, proven leadership, and fluency in Spanish and English to coordinate agile delivery and stakeholder communication.

Qualifications

• 5+ years in professional services, consulting, or PM.
• Experience managing technology implementations.
• Ability to balance business and technical needs.
• Track record delivering on time and budget.
• Fluency in Spanish and English.

Responsibilities

• Lead project teams and ensure successful outcomes.
• Interface with clients and manage project governance.
• Develop and adjust project plans, budgets, and timelines.
• Guide Agile delivery and coordinate UAT.

Skills

Project management

Client management

Stakeholder facilitation

Leadership

Tools

Salesforce

CRM systems

Job description

Salesforce, Inc. is seeking an Engagement Delivery Manager to lead Salesforce implementations and drive successful customer outcomes. You will manage project teams, govern delivery, and ensure scope, timelines, and budget are met while maintaining strong client relationships.

This remote-friendly role in Mexico requires 5+ years in professional services or PM, proven leadership, and fluency in Spanish and English to coordinate agile delivery and stakeholder communication.