Senior Salesforce Solution Architect — AI-Driven Transformation

Salesforce, Inc.; Ciudad de México; On-site; MXN 900,000 - 1,800,000; Full time

Benefits offered by this job

Well-being reimbursement

Parental leave

Training via Trailhead.com

Volunteer opportunities

Job summary

Salesforce, Inc. in Mexico City is seeking a seasoned Solution Architect to drive multi-cloud Salesforce deployments for the Global Delivery Centre (GDC) LatAm.

You will translate business requirements into scalable solutions, design end-to-end architectures, and collaborate with client teams to enable digital transformation. Ideal candidates bring 10+ years CRM experience, advanced English, and a proven ability to lead architecture discussions, document requirements, create prototypes, and

Qualifications

• 10+ years CRM experience required.
• Ability to translate business requirements into effective implementation designs.
• Strong design skills to critique visuals and optimize user flows.
• Excellent written and visual communication; document requirements with diagrams and videos.
• Self-directed, able to break down complex processes and manage progress.
• Advanced English proficiency.

Responsibilities

• Participate in business process redesign and roadmap planning.
• Understand current business processes in detail with clients.
• Engage with IT/business stakeholders to elicit requirements and build prototypes.
• Create and own user stories and map them to agile sprints.
• Support UAT, test planning, Go-Live activities, and status reporting.

Skills

CRM experience

Understand business requirements

Solution design

Process modeling

Advanced English

Self-directed

Communication skills

Agile/Scrum

Project management tools

Data modeling

Job description

Salesforce, Inc. in Mexico City is seeking a seasoned Solution Architect to drive multi-cloud Salesforce deployments for the Global Delivery Centre (GDC) LatAm.

You will translate business requirements into scalable solutions, design end-to-end architectures, and collaborate with client teams to enable digital transformation. Ideal candidates bring 10+ years CRM experience, advanced English, and a proven ability to lead architecture discussions, document requirements, create prototypes, and