Remote Client Experience Coordinator

Nexoratalent; Ciudad de México; A distancia; MXN 180.000 - 260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote position

Structured onboarding

Growth opportunities

Supportive team environment

Descripción de la vacante

Nexoratalent is seeking a detail-oriented Client Experience Specialist (Remote) to support customers throughout their service journey. You will assist with coordinating client requests, managing service details, and ensuring a smooth experience from initial inquiry through completion.

The role emphasizes strong communication, organization, and a commitment to high-quality service. You will engage with clients organizing personal plans and scheduled experiences, helping them stay informed and

Formación

• Excellent written and verbal communication required.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Proficient with online tools and communication platforms.
• Interest in coordination or client support services.

Responsabilidades

• Respond to customer inquiries via email, phone, and messaging.
• Assist clients with updates, scheduling, and questions.
• Provide accurate information on processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records of client interactions.
• Resolve concerns professionally with timely solutions.

Conocimientos

Communication

Customer service

Organization

Time management

Multitasking

Online tools

Coordination

Descripción del empleo

Nexoratalent is seeking a detail-oriented Client Experience Specialist (Remote) to support customers throughout their service journey. You will assist with coordinating client requests, managing service details, and ensuring a smooth experience from initial inquiry through completion.

The role emphasizes strong communication, organization, and a commitment to high-quality service. You will engage with clients organizing personal plans and scheduled experiences, helping them stay informed and