Remote Customer Support Specialist

Resultscx Named ‘Major Contender’ In Everest Group; Cancún; Híbrido; MXN 268.000 - 402.000; Jornada completa

Descripción de la vacante

Resultscx is seeking a highly motivated Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. You will be the primary point of contact for customers, delivering timely, accurate, and empathetic assistance across chat, email and phone channels.

You will collaborate with a global team to ensure customer satisfaction, loyalty, and seamless service, while contributing to process improvements and maintaining a customer‑centric mindset.

Descripción del empleo

Resultscx is seeking a highly motivated Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. You will be the primary point of contact for customers, delivering timely, accurate, and empathetic assistance across chat, email and phone channels.

You will collaborate with a global team to ensure customer satisfaction, loyalty, and seamless service, while contributing to process improvements and maintaining a customer‑centric mindset.