Remote Bilingual Patient Care Expert — EN/ES

Resolv Global; Nezahualcóyotl; Remote; MXN 216,000 - 360,000; Full time

Benefits offered by this job

Company laptop

Training provided

Job summary

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling to post-visit follow-up. You will manage inquiries across multiple channels with empathy and accuracy, ensuring a seamless care journey for every patient.

The role is fully remote and full-time, includes training and a company laptop, and requires fluent English and Spanish for effective communication with patients and clinical teams.

Qualifications

• Fluent English and Spanish.
• Based in Mexico.

Responsibilities

• Assist patients from scheduling to post-visit follow-up across multiple channels with empathy and accuracy.

Skills

Detail-oriented

Empathy

Multichannel communication

Job description

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling to post-visit follow-up. You will manage inquiries across multiple channels with empathy and accuracy, ensuring a seamless care journey for every patient.

The role is fully remote and full-time, includes training and a company laptop, and requires fluent English and Spanish for effective communication with patients and clinical teams.