Remote Bilingual Patient Care Navigator (EN/ES)

Resolv Global; San Pedro Garza García; Remote; MXN 180,000 - 280,000; Full time

Benefits offered by this job

Laptop provided

Training

Job summary

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling to post-visit follow-up. This fully remote, full-time role requires fluent English and Spanish, clear communication, and the ability to manage multiple channels. The position includes training and a laptop; equipment requirements noted.

Join a structured remote team and help patients navigate their care journey with empathy and professionalism.

Qualifications

• Fluent in English and Spanish.
• Clear communication.
• Ability to manage multiple channels while assisting patients.

Responsibilities

• Provide remote patient support from scheduling to post-visit follow-up.
• Assist patients with care journey across touchpoints with empathy and professionalism.

Skills

Bilingual English/Spanish

Job description

Resolv Global is seeking a detail-oriented remote patient support specialist based in Mexico to assist patients from scheduling to post-visit follow-up. This fully remote, full-time role requires fluent English and Spanish, clear communication, and the ability to manage multiple channels. The position includes training and a laptop; equipment requirements noted.

Join a structured remote team and help patients navigate their care journey with empathy and professionalism.