Remote Bilingual Customer Support Specialist (US)

Resolv Global; Torreón; Remote; MXN 127,000 - 178,000; Full time

Job summary

Resolv Global is expanding its customer service teams across Mexico and seeks experienced Customer Service Representatives to support US-based operations from home.

Candidates need strong English, prior US BPO or call center experience, and the ability to handle inbound/outbound interactions in a fast-paced environment. This fully remote role offers weekly pay and requires a home office setup.

Qualifications

• Must have strong English communication skills.
• US BPO or call center experience is preferred.
• Able to work reliably in a structured remote environment.

Skills

Excellent spoken and written English

Strong customer service

Communication skills

Multitask across systems

Detail-oriented

Tools

Microsoft Teams / Office 365

Job description

Resolv Global is expanding its customer service teams across Mexico and seeks experienced Customer Service Representatives to support US-based operations from home.

Candidates need strong English, prior US BPO or call center experience, and the ability to handle inbound/outbound interactions in a fast-paced environment. This fully remote role offers weekly pay and requires a home office setup.