Remote English-Speaking Customer Support Specialist

Resolv Global; Saltillo; Remote; MXN 127,000 - 178,000; Full time

Job summary

Resolv Global is expanding its customer service teams across Mexico. We’re seeking experienced Customer Service Representatives to support US-based operations from home, with strong English communication and prior US BPO or call center exposure.

This is a fully remote, independent contract role paying $5.50 USD per hour, with weekly payments and full training. Applicants must meet technical requirements, including Windows 11, 16 GB RAM, dual monitors, and a reliable wired internet connection.

Qualifications

• Excellent spoken and written English required.
• Previous US BPO / call center experience preferred.
• Strong customer service and communication skills.
• Experience handling inbound and/or outbound customer interactions.
• Ability to multitask and work efficiently across multiple systems.
• Professional, reliable, and detail-oriented mindset.
• Comfortable working in structured remote environments.

Skills

Excellent English

US BPO experience

Customer service

Strong communication

Ability to multitask

Remote work mindset

Inbound/Outbound knowledge

Tools

Microsoft Teams / Office 365

Job description

Resolv Global is expanding its customer service teams across Mexico. We’re seeking experienced Customer Service Representatives to support US-based operations from home, with strong English communication and prior US BPO or call center exposure.

This is a fully remote, independent contract role paying $5.50 USD per hour, with weekly payments and full training. Applicants must meet technical requirements, including Windows 11, 16 GB RAM, dual monitors, and a reliable wired internet connection.