Remote Bilingual Customer Support Specialist – US BPO

Resolv Global; Santiago de Querétaro; À distance; MXN 126 000 - 176 000; Plein temps

Résumé du poste

Resolv Global is hiring for remote Customer Service Representatives based in Mexico to support growing US-based operations. If you excel in English communication and have prior BPO or call center experience, join our fast-paced, customer-focused team from home.

Candidates should be comfortable handling inbound/outbound interactions, multitasking across systems, and delivering reliable service in a structured remote setting. Training is provided for successful applicants.

Qualifications

• Experience in US BPO / call center environments.
• Excellent spoken and written English.
• Strong customer service and communication skills.
• Experience handling inbound and/or outbound customer interactions.
• Ability to multitask across multiple systems.
• Professional, reliable, and detail-oriented mindset.
• Comfortable working in a structured remote environment.

Connaissances

US BPO / call center experience

Excellent spoken English

Written English

Strong customer service and沟沟?

Outils

Microsoft Teams

Office 365

Description du poste

Resolv Global is hiring for remote Customer Service Representatives based in Mexico to support growing US-based operations. If you excel in English communication and have prior BPO or call center experience, join our fast-paced, customer-focused team from home.

Candidates should be comfortable handling inbound/outbound interactions, multitasking across systems, and delivering reliable service in a structured remote setting. Training is provided for successful applicants.