Remote US BPO Customer Support Pro

Resolv Global; San Luis Potosí; On-site; MXN 97,672 - 139,109; Full time

Job summary

Resolv Global is hiring Remote Customer Service Representatives across Mexico. This fully remote role seeks experienced professionals with strong English skills and BPO/call center background. Responsibilities include supporting US-based customer operations and managing inbound/outbound interactions.

The ideal candidate is detail-oriented and capable of managing multiple systems in a fast-paced environment. This role offers a competitive compensation of $5 USD per hour, paid weekly.

Qualifications

• Previous US BPO / call center experience is essential.
• Strong English communication skills are required.
• Experience handling inbound and/or outbound customer interactions is preferred.

Responsibilities

• Support US-based customer support operations.
• Handle customer inquiries via multiple communication channels.
• Work efficiently in a structured remote environment.

Skills

Strong customer service skills

Excellent spoken and written English

Ability to multitask

Experience in a BPO/call center environment

Tools

Microsoft Teams

Office 365

Job description

Resolv Global is hiring Remote Customer Service Representatives across Mexico. This fully remote role seeks experienced professionals with strong English skills and BPO/call center background. Responsibilities include supporting US-based customer operations and managing inbound/outbound interactions.

The ideal candidate is detail-oriented and capable of managing multiple systems in a fast-paced environment. This role offers a competitive compensation of $5 USD per hour, paid weekly.