Remote US BPO Support Specialist (English)

Resolv Global; Villahermosa; Remote; MXN 98,604 - 140,437; Full time

Job summary

Resolv Global is seeking experienced Remote Customer Service Representatives based across Mexico to support US-based customer operations. Ideal candidates should have strong English skills and prior call center experience.

This fully remote role includes handling customer interactions effectively, using essential technical equipment and software. Interested applicants must submit resumes in English and meet all specified requirements for consideration.

Qualifications

• Previous US BPO / call center experience is essential.
• Strong verbal and written communication skills in English are required.
• Experience in handling customer interactions is necessary.

Responsibilities

• Support US-based customer support operations.
• Communicate effectively with customers in English.
• Utilize multiple systems to manage customer interactions.

Skills

Strong customer service skills

Excellent spoken and written English

Ability to multitask

Tools

Windows 11 PC

Microsoft Teams / Office 365

Job description

Resolv Global is seeking experienced Remote Customer Service Representatives based across Mexico to support US-based customer operations. Ideal candidates should have strong English skills and prior call center experience.

This fully remote role includes handling customer interactions effectively, using essential technical equipment and software. Interested applicants must submit resumes in English and meet all specified requirements for consideration.