Remote Bilingual Customer Support Specialist

Resolv Global; San Francisco de Campeche; Remote; MXN 117,000 - 166,000; Full time

Job summary

Resolv Global is expanding its customer service team and inviting experienced representatives in Mexico to join US-based support operations from home. You should have strong English communication, prior BPO or call center experience, and comfort with a fast-paced remote setting.

This fully remote role offers weekly pay at $5.50 USD per hour, with independent contractor status and paid training. Applicants must meet the minimum technical requirements and pass the hiring steps, including

Qualifications

• Previous US BPO / call center experience
• Excellent spoken and written English
• Strong customer service and communication skills
• Experience handling inbound and/or outbound interactions
• Ability to multitask and work efficiently across multiple systems
• Professional, reliable, and detail-oriented mindset
• Comfortable working in structured remote environments

Skills

English proficiency

Customer service

Communication

Multitasking

Remote work

US BPO experience

Call center experience

Structured environment

Tools

Microsoft Teams

Office 365

Job description

Resolv Global is expanding its customer service team and inviting experienced representatives in Mexico to join US-based support operations from home. You should have strong English communication, prior BPO or call center experience, and comfort with a fast-paced remote setting.

This fully remote role offers weekly pay at $5.50 USD per hour, with independent contractor status and paid training. Applicants must meet the minimum technical requirements and pass the hiring steps, including