Remote Bilingual Customer Support Specialist

Resolv Global; Villahermosa; Remote; MXN 127,000 - 153,000; Part time

Benefits offered by this job

Weekly pay

Remote work

Training provided

Job summary

Resolv Global is seeking experienced Customer Service Representatives to support US-based operations from home across Mexico. Fluency in English and prior US BPO experience are essential. The role is fully remote with an independent contract structure and paid weekly.

Training is provided, and the job requires a Windows PC, sufficient RAM, dual monitors, and a stable fibre connection. Applicants should be comfortable in a fast-paced environment, able to multitask across systems, and ready to

Qualifications

• US BPO/call center experience.
• Excellent spoken and written English.
• Strong customer service and communication skills.
• Experience handling inbound/outbound interactions.
• Able to multitask across multiple systems.
• Professional, reliable, and detail-oriented.
• Comfortable working in structured remote environments.

Skills

US BPO experience

English fluency

Customer service

Multitasking

Structured remote work

Reliability

Attention to detail

Tools

Windows 11

Microsoft Teams

Office 365

Job description

Resolv Global is seeking experienced Customer Service Representatives to support US-based operations from home across Mexico. Fluency in English and prior US BPO experience are essential. The role is fully remote with an independent contract structure and paid weekly.

Training is provided, and the job requires a Windows PC, sufficient RAM, dual monitors, and a stable fibre connection. Applicants should be comfortable in a fast-paced environment, able to multitask across systems, and ready to