Remote Bilingual Customer Service Pro

Wing Assistant; Ciudad de México; A distancia; MXN 268.000 - 469.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Job security and stability

Upskilling opportunities

Performance incentives

Holiday and overtime pay

Descripción de la vacante

A global company is seeking a Bilingual Customer Service Representative to provide exceptional service remotely. The ideal candidate will manage customer communications and build relationships. A minimum of 1-year customer service experience is required, along with excellent English skills. This role offers job security and performance incentives, with opportunities for career growth in a supportive team environment.

Formación

• At least 1-year proven experience as a Customer Service Representative.
• Excellent phone, email, and instant messaging communication skills.
• Familiar with current technologies like desktop sharing and cloud services.

Responsabilidades

• Manage inbound and outbound calls.
• Resolve customer concerns effectively.
• Build relationships and trust with customer accounts.

Conocimientos

Excellent English communication skills

Customer service experience

Tech savvy

Organizational skills

Proactive and detail-oriented

Herramientas

MS Office

CRM software

Descripción del empleo

A global company is seeking a Bilingual Customer Service Representative to provide exceptional service remotely. The ideal candidate will manage customer communications and build relationships. A minimum of 1-year customer service experience is required, along with excellent English skills. This role offers job security and performance incentives, with opportunities for career growth in a supportive team environment.