Bilingual Customer Service Rep - Remote Growth & Perks

Wing Assistant; Estado de México; Remote; MXN 120,000 - 180,000; Full time

Benefits offered by this job

Performance Incentives

Job Security and Stability

Paid Training

Upskilling Opportunities

Fun Work Environment

Job summary

A leading company in customer service is seeking a Bilingual Customer Service Representative to manage calls, resolve issues, and build relationships with customers. This fully remote position offers performance incentives, paid training, and career growth opportunities. Candidates should have at least one year of experience in customer service and possess excellent communication skills in English.

Qualifications

• At least 1-year proven experience as a Customer Service Representative.
• Excellent communication skills in English required.
• Familiar with technology, online calendars and scheduling.

Responsibilities

• Manage inbound and outbound calls.
• Resolve customer concerns effectively.
• Build sustainable relationships with customer accounts.

Skills

Excellent English communication skills

Solid organizational skills

Tech savvy

Proactive & confident

Tools

MS Office

CRM software

Job description

A leading company in customer service is seeking a Bilingual Customer Service Representative to manage calls, resolve issues, and build relationships with customers. This fully remote position offers performance incentives, paid training, and career growth opportunities. Candidates should have at least one year of experience in customer service and possess excellent communication skills in English.