Remote B2B SaaS Implementation Lead

Supportyourapp-1; Tijuana; Presencial; MXN 1.224.000 - 1.923.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote

USD compensation

International environment

Growth opportunities

Descripción de la vacante

SupportYourApp is seeking an Implementation Consultant to lead end-to-end deployment for B2B clients, from kickoff to Go-Live. You will configure platforms, manage complex projects, and drive user adoption across procurement and finance workflows.

Responsibilities include discovery sessions, data migration, and stakeholder workshops, with a focus on delivering a seamless client experience and cross-team collaboration to resolve blockers and ensure success.

Formación

• 1+ year of experience in B2B SaaS Implementation, Project Management, Customer Success, or a similar customer-facing role.
• Proven experience managing multiple client implementation projects with deadlines and scope control.
• Advanced English proficiency, spoken and written, with leadership in meetings and negotiations.
• Experience configuring complex B2B SaaS products, ERP, CRM, or similar systems.

Responsabilidades

• Lead end-to-end implementation projects, managing timelines and events.
• Conduct discovery sessions to translate business requirements into workflows.
• Guide data mapping, validation, and migration of vendor lists, budgets, catalogs and data.
• Deliver workshops and onboarding sprints for client stakeholders.

Conocimientos

B2B SaaS Implementation

Project Management

Customer Success

Advanced Excel/Sheets

Data Mapping

ERP/CRM knowledge

API Integrations

Change Management

Herramientas

NetSuite

QuickBooks

Xero

ERP systems

CRM platforms

Descripción del empleo

SupportYourApp is seeking an Implementation Consultant to lead end-to-end deployment for B2B clients, from kickoff to Go-Live. You will configure platforms, manage complex projects, and drive user adoption across procurement and finance workflows.

Responsibilities include discovery sessions, data migration, and stakeholder workshops, with a focus on delivering a seamless client experience and cross-team collaboration to resolve blockers and ensure success.