Remote Account Growth & Renewals Manager (US Clients)

Devlane; México; Remote; MXN 1,115,000 - 1,766,000; Full time

Benefits offered by this job

Salary in USD.

100% Remote

15 days of Paid Time Off per year.

National holidays off

8-hour workday, with flexible hours.

Welcome kit from the brand.

High-end hardware provided: laptop,鼠,

English classes, virtual library and在线

Contribution bonuses

Job summary

Devlane seeks an Account Manager based in Mexico and/or Uruguay to nurture existing client relationships and maximize value from our engineering teams. You will work closely with U.S.-based stakeholders to understand needs, support renewals, and identify opportunities to grow partnerships through additional talent and services.

The ideal candidate is proactive, commercially minded, and enjoys building long-term client relationships, with strong communication and negotiation skills ready to drive

Qualifications

• 3+ years in Account Manager/Customer Success or similar client-facing role in B2B tech.
• Experience managing existing accounts, renewals, upsell/cross-sell.
• Advanced/fluent English for daily US-based communication.
• Strong relationship-building, negotiation, and communication skills.
• Commercial and data-driven mindset; identify growth opportunities.
• Comfort with CRM tools and keeping account information organized.
• Willingness to travel to the U.S. ~2–5 times per year.

Responsibilities

• Manage client relationships and be a trusted contact for our clients.
• Drive account growth via upselling, cross-selling, and expanding engineering teams.
• Own renewals; negotiate terms and address retention risks.
• Monitor account health with regular check-ins and reviews; collect feedback.
• Collaborate with Talent Acquisition, People Engagement, and Marketing to deliver a great client experience.

Skills

Account management

Client relationship

Negotiation

Data-driven mindset

Fluent English

Tools

CRM software

Job description

Devlane seeks an Account Manager based in Mexico and/or Uruguay to nurture existing client relationships and maximize value from our engineering teams. You will work closely with U.S.-based stakeholders to understand needs, support renewals, and identify opportunities to grow partnerships through additional talent and services.

The ideal candidate is proactive, commercially minded, and enjoys building long-term client relationships, with strong communication and negotiation skills ready to drive