Relationship Representative (Portuguese Language)

Axented; Ciudad de México; On-site; MXN 340,000 - 520,000; Full time

Job summary

MetaQuotes in Mexico City is seeking a Relationship Representative who speaks Portuguese and English to join our fintech team. You will support corporate clients via email and phone and demonstrate MetaTrader functionality to new and prospective clients, remotely or face-to-face.

The ideal candidate has a business/finance/IT background, excellent interpersonal and presentation skills, and the ability to take initiative and meet deadlines.

Qualifications

• Bachelor's degree in Business, Finance, Management, or IT related
• Fluent in Portuguese and proficient in English
• Excellent interpersonal and presentation skills
• Experience with trading software for corporate clients

Responsibilities

• Assisting with customer service via emails and telephone
• Building relationships with customers
• Teaching MetaTrader platforms to clients remotely or face-to-face
• Handling tasks assigned by HQ

Skills

Portuguese fluency

English proficiency

Interpersonal skills

Customer-focused

Presentation skills

Initiative

Teamwork

Working under pressure

Trading knowledge

Education

Bachelor's degree in Business/Finance/Management/IT

Tools

MetaTrader 4/5

MetaTrader Admin/Manager terminal

Job description

MetaQuotes is seeking a Relationship Representative (Portuguese - speaking) to join our office in Mexico City - Mexico.

The ideal candidate must be fluent in Portuguese and proficient in English. We are looking for a motivated, organized, and customer-focused professionals with a strong understanding of trading technologies, Forex & Stock markets, Hedge Funds, and the fintech industry. The successful candidate will excel at building long-term client relationships and delivering outstanding customer support.

Responsibilities:

• Assisting with customer service via emails and telephone
• Building relationships with customers
• Teaching the MetaTrader trading platforms functionality to new and prospective clients (remotely/live face to face)
• Dealing with variety of tasks assigned by HQ

Requirements:

• Bachelor's degree in Business, Finance, Management, or IT related
• Very good interpersonal skills: dynamic personality, ability to maintain client interest, ability to make captivating product presentations
• Ability to take initiative, meet deadlines, and work under pressure
• Business/corporate representative personality and appearance
• Desire and ability to learn new skills, work in a team
• Knowledge or working experience in financial markets (Brokerage/ Forex or Exchange markets, Hedge Funds) or in Fintech
• 1+ year working experience with trading software for corporate clients

Additional Requirements (to be considered as advantage):

• Experience in working with MetaTrader 4 or 5 Trading Platforms
• Knowledge of the MetaTrader 4 or 5 Administrator & or Manager Terminals (back office)
• Experience in working in Fintech, brokers, hedge funds or other financial institutions

Attractive remuneration and benefits package will be offered to the successful candidate.