Regional Coordinator

Nettitude Group; Puebla de Zaragoza; On-site; MXN 279,000 - 391,000; Full time

Job summary

LRQA seeks a proactive Coordinator to support service delivery across the Latin America region, with emphasis on timely scheduling, data accuracy, and KPI alignment. This role requires strong communication, attention to detail, and collaborative teamwork in a fast-paced environment.

Based in Puebla, Mexico, you will collaborate with facilities, vendors, and clients to process requests, monitor regional metrics, and contribute to process improvements while supporting auditors and consultants.

Qualifications

• Educational background in Business Administration, Sustainability, or a related field.
• Minimum of 2 years of experience in coordination, scheduling, or administrative support.
• Strong verbal and written communication skills.
• Detail-oriented, patient, and committed to accuracy.
• Demonstrates integrity, diligence, and a strong work ethic.
• Collaborative team player with a proactive approach.
• Strong analytical and critical thinking skills with a results-driven mindset.

Responsibilities

• Coordinate with facilities, vendors, and clients to process service requests and schedule services.
• Respond promptly to inquiries related to scheduling and service delivery.
• Maintain real-time updates of service data in internal and client systems.
• Monitor regional performance metrics including resource utilization and expenses.
• Ensure timely service delivery by processing requests within client timelines.
• Provide logistical support to auditors and consultants.
• Escalate scheduling challenges to clients when needed.
• Identify opportunities for internal process improvements.
• Estimate travel costs and manage quotations.

Skills

Communication

Detail-oriented

Integrity

Teamwork

Analytical thinking

Education

Bachelors in Business Administration or related

Job description

Role Purpose

We are seeking a motivated and high-energy Coordinator to support the delivery of services across the Latin America region. This role is critical in ensuring timely scheduling of services based on client-specific expectations, maintaining accurate data across systems, and supporting operational excellence. The ideal candidate is detail-oriented, patient, and committed to delivering high-quality work aligned with key performance indicators (KPIs).

Key Responsibilities

• Coordinate with facilities, vendors, and clients to process service requests, schedule services, and manage invoices in accordance with client operating procedures (COP).
• Respond promptly to inquiries related to scheduling and service delivery.
• Maintain real-time updates of service data in internal and client-facing systems.
• Monitor regional performance metrics including resource utilization, expenses, and local sales to ensure profitability.
• Ensure timely delivery of services by processing requests efficiently and scheduling within client-defined timelines.
• Provide logistical and scheduling support to auditors and consultants.
• Escalate scheduling challenges such as denied access or delays to clients.
• Identify and escalates opportunities for internal process improvements.
• Accurately estimate travel costs and manage quotations.

What You’ll Bring

• Educational background in Business Administration, Sustainability, or a related field.
• Minimum of 2 years of experience in a coordination, scheduling, or administrative support role.
• Strong verbal and written communication skills.
• Detail-oriented, patient, and committed to accuracy.
• Demonstrates integrity, diligence, and a strong work ethic.
• Collaborative team player with a proactive approach.
• Strong analytical and critical thinking skills with a results-driven mindset.

Who are LRQA?

LRQA is a leading global assurance partner, combining deep industry expertise with innovative solutions to help organizations manage risk, improve performance, and drive sustainable growth.

Operating in over 50 countries with a team of 2,500+ professionals, we support more than 60,000 clients worldwide through assurance, certification, cybersecurity, inspection, and training services. Our purpose is simple: to help businesses build a safer, more secure, and more sustainable future.

What We Offer

Join a global team where your expertise is valued and your development is supported. We offer a collaborative work environment, opportunities for professional growth, flexible working arrangements where applicable, a competitive salary aligned with the market, and a comprehensive benefits package.

Pre-Employment Checks

If you are successful in securing a role with us, we may carry out pre-employment checks, as permitted by local law, including verification of identity, right to work, employment history, education, and criminal records where applicable.

These checks are conducted by our trusted screening partner, Cfirst, in compliance with applicable data protection laws. Any personal data collected will be used solely for recruitment purposes, stored securely, and retained only as required.

For questions about the screening process, contact [e-mail]. For queries regarding your personal data, contact [e-mail].