Regional Coordinator

Lrqa; Puebla de Zaragoza; On-site; MXN 223,000 - 357,000; Full time

Benefits offered by this job

Collaborative work environment

Professional growth opportunities

Flexible working arrangements where?

Job summary

LRQA is seeking a motivated Coordinator to support service delivery across the Latin America region from its Puebla, Mexico base. The role focuses on timely scheduling and accurate data management in internal and client systems, ensuring KPI alignment and service quality.

You will collaborate with facilities, vendors, and clients, monitor regional performance, and assist with travel cost estimates and quotations to enable efficient service delivery.

Qualifications

• Strong verbal and written communication skills.
• Experience in coordination, scheduling or administrative support.
• Detail-oriented with high accuracy and data integrity.

Responsibilities

• Coordinate with facilities, vendors, and clients to process service requests and schedule services.
• Respond promptly to scheduling inquiries and maintain real-time data in systems.
• Monitor regional metrics to support profitability and KPI achievement.
• Estimate travel costs and manage quotations for service delivery.
• Escalate scheduling challenges to clients and internal teams as needed.
• Support auditors and consultants with logistics and scheduling.
• Identify opportunities for process improvements.

Skills

Communication

Detail-oriented

Proactive approach

Team player

Education

Bachelor's degree in Business Administration or related field

Job description

Role Purpose

We are seeking a motivated and high-energy Coordinator to support the delivery of services across the Latin America region. This role is critical in ensuring timely scheduling of services based on client-specific expectations, maintaining accurate data across systems, and supporting operational excellence. The ideal candidate is detail-oriented, patient, and committed to delivering high-quality work aligned with key performance indicators (KPIs).

Key Responsibilities

• Coordinate with facilities, vendors, and clients to process service requests, schedule services, and manage invoices in accordance with client operating procedures (COP).
• Respond promptly to inquiries related to scheduling and service delivery.
• Maintain real-time updates of service data in internal and client-facing systems.
• Monitor regional performance metrics including resource utilization, expenses, and local sales to ensure profitability.
• Ensure timely delivery of services by processing requests efficiently and scheduling within client-defined timelines.
• Provide logistical and scheduling support to auditors and consultants.
• Escalate scheduling challenges such as denied access or delays to clients.
• Identify and elevate opportunities for internal process improvements.
• Accurately estimate travel costs and manage quotations.

What You’ll Bring

• Educational background in Business Administration, Sustainability, or a related field.
• Minimum of years of experience in a coordination, scheduling, or administrative support role.
• Strong verbal and written communication skills.
• Detail-oriented, patient, and committed to accuracy.
• Demonstrates integrity, diligence, and a strong work ethic.
• Collaborative team player with a proactive approach.

  Who are LRQA?

  LRQA is a leading global assurance partner, combining deep industry expertise with innovative solutions to help organizations manage risk, improve performance, and drive sustainable growth.

  Operating in over countries with a team of ,+ professionals, we support more than , clients worldwide through assurance, certification, cybersecurity, inspection, and training services. Our purpose is simple: to help businesses build a safer, more secure, and more sustainable future.

  What We Offer

  Join a global team where your expertise is valued and your development is supported. We offer a collaborative work environment, opportunities for professional growth, flexible working arrangements where applicable, a competitive salary aligned with the market, and a comprehensive benefits package.

  Pre-Employment Checks

  If you are successful in securing a role with us, we may carry out pre-employment checks, as permitted by local law, including verification of identity, right to work, employment history, education, and criminal records where applicable.

  These checks are conducted by our trusted screening partner, Cfirst, in compliance with applicable data protection laws. Any personal data collected will be used solely for recruitment purposes, stored securely, and retained only as required.

  For questions about the screening process, contact For queries regarding your personal data, contact