HR Coordinator LATAM

Solutions 2 GO Inc.; Ciudad de México; Híbrido; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Solutions 2 GO Inc. in Mexico City is seeking an HR Coordinator LATAM to support day-to-day HR operations across LATAM, maintaining records and HR systems, and ensuring processes run smoothly in a hybrid work model.

You will be the primary contact for employees and managers, assist with payroll, onboarding, and HR documentation, generate metrics, and help develop policies to promote compliance and operational excellence.

Formación

• Minimum 2 years in HR Analyst/HR Assistant or related role.
• Proficient in Excel and data management.
• Experience with HR systems like SAP HCM or Dayforce.
• Strong communication and discretion.

Responsabilidades

• Serve as first point of contact for HR inquiries and benefits.
• Support payroll data entry and transactions.
• Assist with onboarding/offboarding and HR documentation.
• Produce HR metrics and dashboards.
• Help maintain HR policies and processes for LATAM.

Conocimientos

English (Intermediate)

Communication skills

Organizational skills

Educación

Degree in Human Resources or Psychology

Herramientas

SAP HCM

Dayforce

Descripción del empleo

Are you ready to move distribution forward?

Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

We are looking to hire a HR Coordinator LATAM in Mexico City - Santa Fe in Hybrid model.

Description

The HR Coordinator, LATAM plays a key role in supporting the day-to-day operations of the Human Resources function across the region. This position is responsible for coordinating a broad range of HR activities, maintaining accurate employee records and HR systems, supporting HR programs and initiatives, and ensuring the timely execution of administrative and operational processes.

As a primary point of contact for employees and managers, the HR Coordinator serves as a trusted liaison between the HR team and the business, ensuring clear communication and the efficient resolution of HR-related inquiries. The role also supports the development, documentation, and continuous improvement of HR policies, procedures, and processes to promote consistency, compliance, and operational excellence across LATAM.

Main Responsibilities

• Serve as the first point of contact for employee inquiries regarding HR policies, procedures, benefits, and programs, ensuring timely and accurate support.
• Support payroll administration by preparing and validating employee data, including new hires, terminations, absences, compensation changes, bonuses, and other payroll-related transactions.
• Support the execution and continuous improvement of regional HR processes, ensuring consistency and compliance with local labor requirements across LATAM.
• Coordinate and execute onboarding and offboarding processes, ensuring a seamless employee experience and completion of all required documentation.
• Prepare and maintain HR documentation and employee records related to training, performance management, and other personnel activities.
• Generate HR metrics, dashboards, and analytical reports to support decision-making and monitor key HR activities.
• Support employee relations by assisting with workplace concerns, facilitating issue resolution, and maintaining confidentiality.
• Recruitment process for assigned positions, partnering with hiring managers to attract, assess, and hire top talent across LATAM.
• Source candidates through multiple recruitment channels and maintain an accurate, up-to-date applicant tracking database.

Requirements

• At least 2 years of previous experience as an HR Analyst, HR Assistant, HRBP Jr or relevant Human Resources position
• Fast computer typing skills and Excel (intermediate level)
• Familiarity with resume databases and any HR ERP system (SAP HCM, Dayforce)
• Demonstrates professional maturity, sound judgment, and discretion when handling sensitive matters.
• Excellent organizational and focus to detail skills
• Strong communication skills
• Problem solving skills
• Intermediate English level
• Degree in Human Resources, Psychology or related field

The successful candidate will receive a conditional offer which will be contingent upon a successful background clearance obtained through our contracted third‑party vendor or similar. The standard clearance requirements depend on the position and may include some or all of the following: criminal or credit clearance, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask.

Solutions 2 GO Inc. is committed to creating a diverse and inclusive workforce. For individuals requiring accommodations or support throughout the recruitment process please contact the HR team.