HR Coordinator LATAM

JobScore, Inc.; Ciudad de México; Hybrid; MXN 180,000 - 260,000; Full time

Job summary

Solutions 2 GO Inc. seeks an HR Coordinator LATAM in Mexico City (Santa Fe) with a hybrid work model. The role supports daily HR operations across LATAM, maintains employee records, and drives HR programs, policies, and processes to promote compliance and efficiency.

The ideal candidate has 2+ years in HR, intermediate Excel, and familiarity with SAP HCM or Dayforce, plus strong communication and organizational skills.

Qualifications

• At least 2 years of HR experience (analyst, assistant, junior BP roles).
• Proficient typing and intermediate Excel skills.
• Familiar with HR ERP systems such as SAP HCM or Dayforce.
• Demonstrates professional maturity and discretion with sensitive data.
• Organized with strong attention to detail and good communication.

Responsibilities

• Serve as first point of contact for HR inquiries and programs.
• Support payroll data preparation and validation for LATAM.
• Assist with regional HR processes ensuring compliance and consistency.
• Coordinate onboarding and offboarding activities.
• Maintain HR documentation and employee records for training and performance.

Skills

Strong communication skills

Attention to detail

Problem solving

Fast typing

Intermediate English

Education

Degree in HR or related field

Tools

Excel (intermediate)

SAP HCM

Dayforce

Job description

HR Coordinator LATAM

Are you ready to move distribution forward?
Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we’re looking for you!

We are looking to hire a HR Coordinator LATAM in Mexico City - Santa Fe in Hybrid model.

Description :

The HR Coordinator, LATAM plays a key role in supporting the day-to-day operations of the Human Resources function across the region. This position is responsible for coordinating a broad range of HR activities, maintaining accurate employee records and HR systems, supporting HR programs and initiatives, and ensuring the timely execution of administrative and operational processes.

As a primary point of contact for employees and managers, the HR Coordinator serves as a trusted liaison between the HR team and the business, ensuring clear communication and the efficient resolution of HR-related inquiries. The role also supports the development, documentation, and continuous improvement of HR policies, procedures, and processes to promote consistency, compliance, and operational excellence across LATAM.

Main Responsibilities

• Serve as the first point of contact for employee inquiries regarding HR policies, procedures, benefits, and programs, ensuring timely and accurate support.
• Support payroll administration by preparing and validating employee data, including new hires, terminations, absences, compensation changes, bonuses, and other payroll-related transactions.
• Support the execution and continuous improvement of regional HR processes, ensuring consistency and compliance with local labor requirements across LATAM.
• Coordinate and execute onboarding and offboarding processes, ensuring a seamless employee experience and completion of all required documentation.
• Prepare and maintain HR documentation and employee records related to training, performance management, and other personnel activities.
• Generate HR metrics, dashboards, and analytical reports to support decision-making and monitor key HR activities.
• Support employee relations by assisting with workplace concerns, facilitating issue resolution, and maintaining confidentiality.
• Recruitment process for assigned positions, partnering with hiring managers to attract, assess, and hire top talent across LATAM.
• Source candidates through multiple recruitment channels and maintain an accurate, up-to-date applicant tracking database.

Requirements:

• At least 2 years of previous experience as an HR Analyst, HR Assistant, HRBP Jr or relevant Human Resources position
• Fast computer typing skills and Excel (intermediate level)
• Familiarity with resume databases and any HR ERP system (SAP HCM, Dayforce)
• Demonstrates professional maturity, sound judgment, and discretion when handling sensitive matters.
• Excellent organizational and focus to detail skills
• Strong communication skills
• Problem solving skills
• Intermediate English level
• Degree in Human Resources, Psychology or related field

The successful candidate will receive a conditional offer which will be contingent upon a successful background clearance obtained through our contracted third-party vendor or similar. The standard clearance requirements depend on the position and may include some or all of the following: criminal or credit clearance, employment verification, education verification, and driver’s abstract review. If you have any questions along the way, please do not hesitate to ask.
Solutions 2 GO Inc. is committed to creating a diverse and inclusive workforce. For individuals requiring accommodations or support throughout the recruitment process please contact the HR team.