Recovery Specialist

Intugo México; Hermosillo; On-site; MXN 201,000 - 268,000; Full time

Benefits offered by this job

Food stamps: 1,000 MXN

Performance-based bonus 25%

PTO 5 days

Standard legal benefits

Job summary

Intugo México is seeking a Recovery Specialist to join its legal support team in Hermosillo, Sonora. The role focuses on debt recovery for delinquent accounts and requires professional handling and negotiation skills.

On-site work from Monday to Friday, with a monthly gross salary of 20,000 MXN. Ideal candidates will have 1–2 years in collections or AR, bilingual English/Spanish, and strong Excel (filters, VLOOKUP/XLOOKUP, pivot tables).

Qualifications

• 1–2 years of proven experience in Collections or Accounts Receivable (AR).
• Fully bilingual in English and Spanish (written and verbal).
• Proficiency in MS Excel, especially filtering, VLOOKUP/XLOOKUP, and pivot tables.

Responsibilities

• Manage delinquent accounts 360+ days past due.
• Review history to determine best debt recovery course.
• Negotiate complex payment arrangements and secure payments.

Skills

Bilingual English/Spanish

Excel

Tools

VLOOKUP/XLOOKUP

Pivot Tables

Job description

Title: Recovery Specialist - Specialized Immigration Law Firm

Hook: Intugo, in partnership with a foreign company specialized in immigration law services, is looking for a professional to join their legal support team

Salary: $20,000 Gross Monthly

Main Responsibilities

• Manage delinquent accounts that are 360+ days past due
• Review account history and payment activity to determine the best course for debt recovery
• Conduct outreach to secure payments and negotiate complex payment arrangements
• Maintain accurate records by documenting all account activity and resolutions
• Adjust recovery strategies based on debtor responses and elevate accounts when necessary
• Achieve specific recovery rate targets and actively reduce financial write-offs

Ideal Profile

• Experience: 1 to 2 years of proven experience in collections or Accounts Receivable (AR)
• Languages: Fully bilingual in English and Spanish (both written and verbal)
• Technical Skills: Proficiency in MS Excel, specifically filtering, VLOOKUP/XLOOKUP, and pivot tables
• Competencies: Strong negotiation skills and the ability to remain professional during difficult situations

Compensation & Benefits

• $1,000 monthly food stamps
• Performance-based bonuses (scheme of 25% of annual salary, divided into quarterly payments)
• 5 PTO days per anniversary year and growing professional opportunities
• Standard legal benefits

Work Conditions

Monday - Friday (8:00 AM - 5:36 PM), On-site in Hermosillo

LinkedIn Version

Title: Recovery Specialist

Hook: Make an impact in a professional environment

Impact: You will drive financial risk management and debt restoration, overseeing the lifecycle of delinquent accounts to minimize loss while maintaining high standards of professional handling

Location: Hermosillo, Sonora

Salary: $20,000 Gross Monthly

Schedule: Monday - Friday (8:00 AM - 5:36 PM)

Responsibilities

• Negotiate complex payment arrangements to recover accounts exceeding 360 days past due
• Analyze payment history to determine and implement strategic recovery actions
• Maintain a high level of accuracy in all system documentation and account resolutions

Requirements

• 1-2 years of specialized experience in Collections or Accounts Receivable
• Professional bilingual communication skills in English and Spanish
• Technical expertise in Advanced Excel (Pivot tables, VLOOKUPs)

Benefits

• $1,000 Food Stamps
• 25% Performance Bonus
• PTO