Project Manager 4C

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Región Centro; Remote; MXN 1,114,000 - 1,672,000; Full time

Job summary

Genpact is seeking a Project Manager, Technology Delivery to lead AI-powered transformation initiatives and cloud computing projects. You will collaborate with cross-functional teams, manage budgets, and deliver milestones for global enterprises.

The role emphasizes agile delivery, executive presence, and inclusion, with remote work options. English proficiency at a high level is required for coordinating with international stakeholders.

Qualifications

• University degree in Commerce, Economics, or Finance plus a Master in Business Administration or Business Analytics.
• Experience leading technology delivery programs and cloud initiatives.
• Strong communication and stakeholder management skills across senior levels.

Responsibilities

• Accountable for project documentation including project plans, timelines, status reports, and issue/raid logs.
• Communicates project portfolio updates regularly to stakeholders at all levels.
• Identify project impediments and address escalations as needed.
• Analyze issues and distill complexity into clear communication.
• Coordinate planning and delivery across technology, vendor, and infrastructure teams.
• Support business leaders to scope and structure new projects/programs.
• Develop project plans and timelines for cloud computing initiatives.
• Coordinate resources and stakeholders to meet milestones.
• Manage budgets and resources effectively.
• Monitor and report on project progress to senior management.
• Identify and mitigate project risks and issues proactively.
• Collaborate with cross-functional teams for alignment with business objectives.

Skills

Agile Methodology

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

People Leadership

Personal Effectiveness

Project Management

Risk Management

SAFe

Storytelling

Education

Bachelor's degree in Commerce

Bachelor's degree in Economics

Bachelor's degree in Finance

Master's degree in Business Administration

Master's degree in Business Analytics

Tools

Jira

Confluence

Clarizen

Smartsheet

Microsoft Office

Job description

Project Manager, Technology Delivery

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Accountable for project documentation including project plans, timelines, status reports, and issue/ raid logs
• Communicates project portfolio updates regularly to all stakeholders across all levels of our organization
• Identify project impediments and address including proper escalation to individuals/groups as needed
• Ability to assess, analyze, and resolve issues, and distill that complexity into simple communication
• Utilize Jira, Confluence, Clarizen, Smartsheet, and Microsoft Office, as your toolset to stay organized and up to date on your initiatives
• Coordinate planning and delivery efforts across various technology, vendor and Infrastructure teams
• Support Business Leaders to scope and structure new projects/programs
• Develop project plans and timelines for cloud computing initiatives;
• Coordinate project resources and stakeholders to ensure project milestones are met;
• Manage project budgets and resources effectively;
• Monitor and report on project progress to senior management;
• Identify and mitigate project risks and issues proactively;
• Collaborate with cross-functional teams to ensure alignment of cloud projects with business objectives;
• Stay current on industry trends and best practices in cloud computing to drive continuous improvement.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Certifications

• AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)

Required Skills

• Agile Methodology
• Client Relations
• Collaboration Tools
• Design Thinking
• Executive Presence
• Inclusion
• People Leadership
• Personal Effectiveness
• Project Management
• Risk Management
• Scaled Agile Framework (SAFe)
• Storytelling

Language

English

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List - Technology Delivery Management

Remote Type - Remote

Work Shift - Day Job (Mexico)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.