Lead Engineer, DevOps 4C

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; México; Remote; MXN 1,000,000 - 1,400,000; Full time

Job summary

Genpact is seeking a Lead Engineer, DevOps to drive automation and cloud modernization across enterprise-scale projects. You will mentor a DevOps team, design CI/CD pipelines, and implement IaC practices on AWS/Azure/GCP to ensure scalable, secure, and cost-efficient infrastructure.

Remote role based in Mexico, with opportunities to influence platform strategy, mentor engineers, and partner with product teams to accelerate delivery of high-impact solutions.

Qualifications

• Bachelor's or master's degree in computer science/engineering or a related field.
• Professional cloud/DevOps certifications (CKA, AWS, Terraform, Azure).
• Experience leading DevOps teams and implementing scalable infrastructure.

Responsibilities

• Lead and mentor a DevOps engineering team, driving technical excellence and career development across the workstream.
• Own infrastructure automation and CI/CD pipeline design, ensuring scalability, reliability, and security.
• Define and implement DevOps best practices, standards, and tooling strategies aligned with the technology roadmap.
• Partner with development and operations teams to troubleshoot production incidents and drive root-cause resolution.
• Architect cloud infrastructure solutions on AWS/Azure/GCP, optimizing cost, performance, and disaster recovery capabilities.
• Drive adoption of containerization, orchestration, and IaC across engineering teams and projects.
• Manage DevOps budget allocation, vendor relationships, and tool licensing to optimize ROI.

Skills

Agile

AWS

CD/CI

Docker

Git

GCP

IaC

Azure

Performance tuning

Process consulting

Splunk

SQL

Education

Bachelor's degree in Computer Science

Bachelor's degree in Computer Systems Technology

Bachelor's degree in Software Engineering

Master's degree in Computer Engineering

Master's degree in Information Technology

Tools

CKA (Kubernetes Administrator)

AWS Certification

Terraform Associate

AZ-104 Azure Administrator

Azure Security Engineer Associate

Job description

Lead Engineer, DevOps

Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

• Lead and mentor a DevOps engineering team, driving technical excellence and career development across the workstream.
• Own infrastructure automation and CI/CD pipeline design, ensuring scalability, reliability, and security across production environments.
• Define and implement DevOps best practices, standards, and tooling strategies aligned with organizational technology roadmap.
• Partner with development and operations teams to troubleshoot critical production incidents and drive root-cause resolution.
• Architect cloud infrastructure solutions on AWS/Azure/GCP, optimizing cost, performance, and disaster recovery capabilities.
• Drive adoption of containerization, orchestration, and Infrastructure-as-Code practices across engineering teams and projects.
• Manage DevOps budget allocation, vendor relationships, and tool licensing to optimize operational efficiency and ROI.

Qualifications

Bachelors - Computer Science, Bachelors - Computer Systems Technology, Bachelors - Software Engineering, Masters - Computer Engineering, Masters - Information Technology

Certifications

Certified Kubernetes Administrator (CKA) - CNCF (Cloud Native Computing Foundation), DevOps & AWS Certification - Skillsoft, HashiCorp Certified Terraform Associate - Udemy, Microsoft Certified: Azure Administrator (AZ-104) - Microsoft, Microsoft Certified: Azure Security Engineer Associate - Microsoft

Required Skills

Agile Methodology, Amazon Web Services (AWS), Continuous Delivery, Docker (Software), Git, Google Cloud Platform, Infrastructure As Code (IaC), Microsoft Azure, Performance Tuning, Process Consulting, Splunk, Structured Query Language (SQL)

Language

English

Language Proficiency

Proficient - C2

Additional Job Location

-

Job Type

Regular

Master Skill List

DevOps

Remote Type

Remote

Work Shift

Day Job (Mexico)

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.