Program Manager: External Fulfillment & Seller Experience

Amazon Inc.; Ciudad de México; On-site; MXN 700,000 - 1,000,000; Full time

Job summary

Amazon Inc. in Mexico City is seeking a Program Manager for External Fulfillment, Seller Experience & Continuous Improvement.

You will collaborate with business teams to define problems, develop analyses, and present actionable recommendations that improve customer outcomes and operational efficiency. You will build relationships across functions, influence stakeholders at all levels, and drive independent initiative with strong analytical and project management skills.

Qualifications

• Bachelor's degree required.
• Fluency in English (speaking, writing, reading) required.
• 2+ years of sales or marketing work or equivalent experience.

Responsibilities

• Collaborate with business teams to define and solve problems that impact customers and develop analyses to uncover opportunities and present written business recommendations.
• Build relationships, identify stakeholders, and influence other teams across organizations and external teams while defining analytical approaches to uncover insights and formulate recommendations that improve processes.
• Work independently, quickly grasp key pain points of processes, and influence internal/external partners at all levels of the organization.

Skills

Analytical skills

Relationship building

Project management

Education

Bachelor's degree

Job description

Amazon Inc. in Mexico City is seeking a Program Manager for External Fulfillment, Seller Experience & Continuous Improvement.

You will collaborate with business teams to define problems, develop analyses, and present actionable recommendations that improve customer outcomes and operational efficiency. You will build relationships across functions, influence stakeholders at all levels, and drive independent initiative with strong analytical and project management skills.