Growth & Transformation Program Manager

Amazon Inc.; México; Hybrid; MXN 900,000 - 1,100,000; Full time

Job summary

Amazon Now in Mexico is seeking a Program Manager to drive growth and transformation across the Quick Commerce business. You will identify opportunities, translate insights into actionable plans, and work with cross‑functional teams, partners, and customers to deliver measurable results.

The ideal candidate blends business acumen with strategic thinking and execution, comfortable navigating ambiguity and leading complex initiatives in a fast‑paced environment.

Qualifications

• 3+ years cross-functional work with tech and non-tech teams
• 3+ years defining and implementing process improvement initiatives using data and metrics
• Bachelor's degree
• Intermediate Excel skills
• 3+ years client or vendor facing roles with relationship management and negotiation skills

Responsibilities

• Own and drive key business initiatives to accelerate growth, improve performance, and transform the Quick Commerce business, translating strategic priorities into actionable plans.
• Identify business opportunities through market analysis, customer insights, and performance data, developing recommendations to improve the customer value proposition and business results.
• Partner with Product Managers to identify customer needs and business opportunities, contributing to the development and refinement of new products, features, and services.
• Develop and manage business plans with clear objectives, success metrics, and milestones across selection, product availability, pricing competitiveness, and delivery performance.
• Lead regular business reviews and deep-dive analyses to assess performance, identify root causes, prioritize opportunities, and drive corrective actions.
• Drive continuous improvement by challenging existing processes, identifying operational gaps, and implementing scalable solutions as the business evolves.
• Lead cross-functional initiatives, working closely with Operations, Product, Tech, Marketing, Category, and Finance teams, as well as external partners, to ensure alignment and execution.
• Proactively identify risks, remove blockers, and manage competing priorities to ensure timely delivery of key business initiatives.

Skills

Cross-functional collaboration

Process improvement

Data analysis

Client/vendor relationship management

Negotiation skills

Education

Bachelor's degree

Tools

Excel

SQL

Job description

Amazon Now in Mexico is seeking a Program Manager to drive growth and transformation across the Quick Commerce business. You will identify opportunities, translate insights into actionable plans, and work with cross‑functional teams, partners, and customers to deliver measurable results.

The ideal candidate blends business acumen with strategic thinking and execution, comfortable navigating ambiguity and leading complex initiatives in a fast‑paced environment.