Production IT & Business Systems Analyst — On Site

Flex Ltd

Ecatepec de Morelos

On-site

MXN 420,000 - 600,000

Full time

6 days ago
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Benefits offered by this job

Life & Medical insurance
Christmas Bonus
Food Coupons
Saving Fund

Job summary

Axiom is seeking a Business Systems Analyst to act as the first line between customers and IT on a 100% on-site basis at Guadalajara North Campus. You will record incidents, implement temporary and permanent fixes, and support IT services on the manufacturing floor.

The ideal candidate has a Systems Engineering degree, intermediate English, and SQL/automation or software development exposure. Schedule flexibility is essential to support production operations.

Qualifications

  • Degree in Systems Engineering or related field.
  • Intermediate English.
  • 100% on-site role.
  • Schedule flexibility for support tasks.
  • Ability to provide production and manufacturing floor support.
  • Software development skills.
  • Basic knowledge of networking and servers.

Responsibilities

  • Provide solutions to incidents of second and third functional and technical level.
  • Record the occurrence and resolution of support incidents.
  • Implement and register permanent solutions to IT service failures.
  • Diagnose quality problems of application data.
  • Define, plan and implement preventive actions to avoid future incidents.
  • Prioritize and resolve IT service incidents.

Skills

Software development
English (intermediate)
Networking basics
Server basics
Floor support

Education

Degree in Systems Engineering or related field

Job description

Axiom is seeking a Business Systems Analyst to act as the first line between customers and IT on a 100% on-site basis at Guadalajara North Campus. You will record incidents, implement temporary and permanent fixes, and support IT services on the manufacturing floor.

The ideal candidate has a Systems Engineering degree, intermediate English, and SQL/automation or software development exposure. Schedule flexibility is essential to support production operations.

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