Prestige Beauty Counter Manager & Coach

Estee Lauder; Puebla de Zaragoza; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

Estee Lauder in Puebla, Mexico is seeking a dynamic Counter Manager to lead and mentor a team of Sales Associates. You will coach staff, execute a strategic business plan, recruit and retain customers through targeted events, and manage customer relationships to meet sales and service goals.

The role emphasizes leadership, in-store strategies, and collaboration with the store team to deliver exceptional client experiences and exceed performance standards.

Formación

• Clear verbal and written communication skills required.
• Excellent interpersonal and customer service abilities.
• Proven experience leading a retail team and driving sales.
• Ability to plan strategically and execute in-store events.
• Ability to recruit, coach and develop staff and leaders.
• Experience in managing customer relationships and CRM workflows.

Responsabilidades

• Lead, coach and develop the Sales Associates team to hit targets.
• Create and execute agile business plans for in-store success.
• Recruit and retain customers through strategic targeting and events.
• Drive customer relationship management and frontline marketing initiatives.

Conocimientos

Verbal & written communication

Interpersonal skills

Customer service

Team leadership

Strategic planning

Event management

Sales experience

Financial planning

Descripción del empleo

Estee Lauder in Puebla, Mexico is seeking a dynamic Counter Manager to lead and mentor a team of Sales Associates. You will coach staff, execute a strategic business plan, recruit and retain customers through targeted events, and manage customer relationships to meet sales and service goals.

The role emphasizes leadership, in-store strategies, and collaboration with the store team to deliver exceptional client experiences and exceed performance standards.