Beauty Counter Lead & Growth Coach

The Estee Lauder Companies Inc.; Juriquilla; On-site; MXN 179,000 - 290,000; Full time

Job summary

The Estee Lauder Companies Inc. is seeking a dynamic Counter Manager in Querétaro to lead and coach a team of Sales Associates, driving sales, service, and store operations. You will recruit, train and motivate staff while delivering exceptional customer experiences in a prestige beauty environment.

You will create and execute agile plans, organize in-store events, and build strong customer relationships. Strong leadership, planning and coaching skills are essential for success.

Qualifications

• Effective verbal and written communication skills.
• Excellent interpersonal skills and ability to engage customers.
• Results oriented with drive to meet objectives.
• Ability to coach and develop team members.
• Strong organizational skills and attention to detail.
• Proactive and positive approach to work.

Responsibilities

• Lead, coach, and develop the team of Sales Associates to achieve sales, service, and operational targets.
• Create and execute an agile business plan to recruit and retain customers through strategic targeting and events.
• Lead in-store events and manage customer relationship management.
• Provide leadership and accountability to achieve business goals.
• Progress career development and training for front-line staff.

Skills

Team leadership

Customer service

Communication skills

Interpersonal skills

Strategic planning

Results oriented

Coaching

Problem solving

Tools

Microsoft Excel

Job description

The Estee Lauder Companies Inc. is seeking a dynamic Counter Manager in Querétaro to lead and coach a team of Sales Associates, driving sales, service, and store operations. You will recruit, train and motivate staff while delivering exceptional customer experiences in a prestige beauty environment.

You will create and execute agile plans, organize in-store events, and build strong customer relationships. Strong leadership, planning and coaching skills are essential for success.