Prestige Beauty Counter Lead — Growth & Coaching

The Estee Lauder Companies Inc.; Hermosillo; On-site; MXN 350,000 - 520,000; Full time

Job summary

The Estee Lauder Companies Inc. in Hermosillo, Mexico, is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates, driving sales, customer service and operational targets in a fast-paced prestige beauty environment.

You will coach and manage frontline staff, create strategic plans, and implement programs that recruit and retain customers through events, CRM and exceptional service. This role offers leadership growth and exposure to business planning within a leading

Qualifications

• Retail leadership experience.
• Team leadership experience.
• Experience in strategic planning and execution.
• Ability to develop financial plans and manage resources.
• Proficiency with computerised systems including email and Excel.

Responsibilities

• Lead and coach Sales Associates to meet sales, service and operational targets.
• Develop and execute an agile store business plan.
• Coordinate in-store events and customer engagement activities.
• Monitor performance and drive results while maintaining brand standards.

Skills

Communication skills

Interpersonal skills

Customer service

Leadership

Coaching

Results driven

Goal orientation

People development

Diplomacy

Networking

Detail oriented

Autonomy

Proactive attitude

Discretion

Teamwork

Tools

Microsoft Excel

Email

Job description

The Estee Lauder Companies Inc. in Hermosillo, Mexico, is seeking a dynamic Counter Manager to lead and develop a team of Sales Associates, driving sales, customer service and operational targets in a fast-paced prestige beauty environment.

You will coach and manage frontline staff, create strategic plans, and implement programs that recruit and retain customers through events, CRM and exceptional service. This role offers leadership growth and exposure to business planning within a leading