Payroll Operations Analyst, GBS (Hybrid)

Kraft Heinz, Inc.; Ciudad de México; Hybrid; MXN 480,000 - 720,000; Full time

Job summary

Kraft Heinz Mexico is seeking a Payroll Analyst to join the GBS team in Mexico City. You will own payroll processing cycles, ensure policy compliance, and manage tickets from start to finish while coordinating with HR and finance to maintain accurate and timely payroll delivery.

This role emphasizes process improvement, audits, and training. You will document procedures, monitor SLAs, and support migration efforts under the KHMS framework, collaborating with cross-functional teams to strengthen

Qualifications

• Bachelor’s degree in HR, Finance, or accounting is required.
• HR certification is mandatory.
• Payroll certification is mandatory.
• 2+ years of payroll operations experience, with country-specific regulations.
• Experience with HRIS/Workday is advantageous.

Responsibilities

• Own payroll processing cycles ensuring accuracy and compliance.
• Manage payroll tickets and escalations with root cause analysis.
• Deliver training and maintain up-to-date process documentation.
• Conduct regular audits to ensure data integrity and controls.
• Collaborate with HR, finance, IT to ensure data flow and SLA adherence.
• Support process improvements and KHMS alignment.

Skills

Fluent English

Analytical skills

Process documentation

Communication skills

Cross-functional collaboration

Education

Bachelor’s degree in HR/Finance/Accounting

Tools

Workday

HRIS platforms

Job description

Kraft Heinz Mexico is seeking a Payroll Analyst to join the GBS team in Mexico City. You will own payroll processing cycles, ensure policy compliance, and manage tickets from start to finish while coordinating with HR and finance to maintain accurate and timely payroll delivery.

This role emphasizes process improvement, audits, and training. You will document procedures, monitor SLAs, and support migration efforts under the KHMS framework, collaborating with cross-functional teams to strengthen