Payments Operations Leader, Mexico - Growth & Reliability

Monee; Ciudad de México; Híbrido; MXN 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Monee in Mexico is seeking a Senior Payments Owner to establish strong local ownership of payments across product, operations, and partner management. This role sits at the center of execution: improving checkout and repayment flows, increasing payment success rates, and building a more reliable internal payments stack.

This hands-on role requires working across PSPs, banks, and internal teams to drive fixes, improve reporting, and ensure accurate settlement and billing.

Formación

• 5-8 years of experience in payments, payment product, payment operations, financial operations, or related roles.
• Strong understanding of payment flows, repayment flows, settlement, reconciliation, exception handling, and operational controls.
• Experience working directly with PSPs, banks, or payment vendors across integration, performance management, and commercial discussions.
• Strong product and operational judgment; comfortable improving both user experience and backend payment processes.
• Ability to move from issue investigation to structural improvement, not just one-off fixes.
• Strong analytical capability; able to build reporting, interpret payment data, and turn findings into action.
• Comfortable working cross-functionally with Product, Engineering, Risk, Finance, and Operations.

Responsabilidades

• Own day-to-day payments in Mexico across product, operations, reconciliation, and issue management.
• Improve payment and repayment experience across MONEE’s commerce and BNPL journeys.
• Build and strengthen the internal payments stack, including flows, reporting, and reconciliation outputs.
• Investigate and resolve payment failures, delays, and exceptions with urgency.
• Manage external partners end to end, including PSPs, banks, integrations, commercial terms, settlement, and billing reviews.
• Monitor and improve key metrics such as payment success rate, reconciliation accuracy, and cost efficiency.
• Work cross-functionally with Product, Engineering, Risk, Finance, and Financial Operations to drive fixes and improvements.

Descripción del empleo

Monee in Mexico is seeking a Senior Payments Owner to establish strong local ownership of payments across product, operations, and partner management. This role sits at the center of execution: improving checkout and repayment flows, increasing payment success rates, and building a more reliable internal payments stack.

This hands-on role requires working across PSPs, banks, and internal teams to drive fixes, improve reporting, and ensure accurate settlement and billing.