Payments Implementation Specialist

Fairygodboss; Ciudad de México; Presencial; MXN 1.547.000 - 2.063.000; Jornada completa

Descripción de la vacante

J.P. Morgan is seeking a Tech Implementations Associate within the Wholesale Payments team to coordinate client-focused treasury solutions across markets.

You will translate client requirements into technical specifications and lead multi-disciplinary internal and client teams to deliver in a timely, efficient manner. The role requires consulting with clients on product capabilities, payment formats, and file formats, while presenting status to senior stakeholders and supporting rollout of new

Formación

• Experience in cash management or treasury services and familiarity with Host to Host, APIs or payment formats preferred.
• Strong client-facing experience with ability to tailor communications to audiences in Spanish and English.
• Excellent analytical skills and attention to detail are required.
• Ability to manage multiple priorities in a high-pressure environment and work collaboratively.
• Proficiency with Microsoft Office suite; able to use Excel for data analysis and reporting.

Responsabilidades

• Conduct scoping meetings with clients to define product and technical requirements and ensure alignment with business needs.
• Lead client engagements and prepare scoping documents outlining options and timelines.
• Document current status, issues, and risks; establish test environments and coordinate testing with clients.
• Troubleshoot testing issues with clients and provide escalation support.
• Serve as escalation point for clients and participate in knowledge-building and product training.
• Assist with rollout of new or enhanced products and pilot setups.
• Engage in pre-implementation calls to identify process gaps and opportunities for improvement.
• Adhere to JPMorgan Chase policy and procedures.

Conocimientos

Cash management

Client-facing

Analytical skills

Time management

MS Office

Collaboration

Herramientas

Microsoft Project

Excel

PowerPoint

Descripción del empleo

J.P. Morgan is seeking a Tech Implementations Associate within the Wholesale Payments team to coordinate client-focused treasury solutions across markets.

You will translate client requirements into technical specifications and lead multi-disciplinary internal and client teams to deliver in a timely, efficient manner. The role requires consulting with clients on product capabilities, payment formats, and file formats, while presenting status to senior stakeholders and supporting rollout of new