Payments Implementation Lead - Client-Facing

Mastercard Inc.; Ciudad de México; On-site; MXN 420,000 - 720,000; Full time

Job summary

Mastercard Inc. in Mexico City seeks a Title and Summary Specialist, Implementation to support a large portfolio across processing implementation projects. You will coordinate end-to-end execution, assess customer needs, and document requirements to drive successful deployments.

The role involves guiding customers through Mastercard processing rules, creating implementation documentation, and juggling multiple projects while collaborating with cross-functional teams in a fast-paced environment.

Qualifications

• 1–3 years of IT system knowledge, with basic understanding of networks, applications and project management
• Understanding of payment transaction processing and industry business principles
• Understanding of MasterCard’s payment processing systems, formats and host interface testing services
• Understanding of the 4-party model and the full transaction lifecycle for MasterCard brands

Responsibilities

• Provide end-to-end project execution across processing implementation projects.
• Assess and document customer needs according to implementation activities.
• Drive customer processing implementation projects following the global project coordination methodology.
• Guide customers through MasterCard processing rules, specifications and documentation.
• Identify and provide required processing implementation documentation to customers.
• Manage multiple customer processing implementation projects in parallel.

Skills

Customer interaction

Verbal communication

Written communication

Project management

Change management

Cross-functional teamwork

Self-starter

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Business or equivalent work experience

Job description

Mastercard Inc. in Mexico City seeks a Title and Summary Specialist, Implementation to support a large portfolio across processing implementation projects. You will coordinate end-to-end execution, assess customer needs, and document requirements to drive successful deployments.

The role involves guiding customers through Mastercard processing rules, creating implementation documentation, and juggling multiple projects while collaborating with cross-functional teams in a fast-paced environment.