Senior Director, Global Payment Implementation

Visa; Ciudad de México; Presencial; MXN 1.200.000 - 2.400.000; Jornada completa

Descripción de la vacante

Visa Consulting and Analytics (VCA) in Mexico City seeks an experienced leader to head the implementation services practice. You will drive end-to-end delivery for issuers, merchants, acquirers, neobanks and fintechs, shaping solutions from scoping through go-live and value realization.

Join a collaborative global team, champion AI-enabled delivery tools, manage senior client programs, and build a high-performance delivery culture with strong communication in English and Spanish.

Formación

• 10+ years of work experience with a Bachelor’s Degree or 8+ years with an Advanced Degree or 3+ years with a PhD.
• 12+ years with a Bachelor’s Degree or 8–10 years with an Advanced Degree or 6+ years with a PhD.
• Ideally in a quantitative field such as engineering, economics, CS or business.
• 5+ years’ payments industry experience; cards portfolios or payments consulting preferred.
• Strong command of project management methodologies (Waterfall, Agile, hybrid) and tools (MS Project, Smartsheet, Jira). PMP preferred.
• Familiarity with AI tools and GenAI-enabled delivery workflows.
• Experience leading complex projects requiring cross-functional coordination.
• Executive presence with strong written and verbal communication.
• Demonstrated leadership and collaboration across a matrixed organization.
• Knowledge of payment schemes and cards lifecycle management.
• Motivated, results-oriented, able to handle multiple projects.
• Fluent English and Spanish.

Responsabilidades

• Drive and execute VCA strategy in Mexico, capitalizing on regional opportunities.
• Lead consulting implementation end-to-end—from scoping to go-live, adoption, and value realization.
• Serve as senior escalation authority and executive sponsor for complex client programs.
• Champion AI-enabled delivery tools and modern project management practices.
• Deploy frameworks and recommendations addressing key opportunities and challenges.
• Build trusted partnerships with account leaders and strengthen client relationships.
• Collaborate with cross-functional teams to leverage Visa resources.
• Produce insights to improve client performance and guide priorities across the payment P&L.
• Lead and coach a team of Implementation Analysts, Managers, Senior Consultants, and Project Leads.
• Foster a high-performance culture; drive recruiting and retention of top talent.
• Drive VCA thought leadership with papers, conferences and seminars.
• Deliver strategic thought leadership and cultivate enduring client relationships.

Conocimientos

Project management

Leadership

Communication

Strategic thinking

Analytical thinking

PMP

GenAI familiarity

Educación

Bachelor’s degree

Advanced degree

PhD

Herramientas

MS Project

Smartsheet

Jira

Descripción del empleo

Visa Consulting and Analytics (VCA) in Mexico City seeks an experienced leader to head the implementation services practice. You will drive end-to-end delivery for issuers, merchants, acquirers, neobanks and fintechs, shaping solutions from scoping through go-live and value realization.

Join a collaborative global team, champion AI-enabled delivery tools, manage senior client programs, and build a high-performance delivery culture with strong communication in English and Spanish.